Doctor of Pharmacy
Founder and President of The PillHelp Company, LLC

Don Seminar Phot

Experienced as a clinical pharmacist, Don Thibodeau founded The PillHelp Company, LLC in 1996 to empower patients, improve the safety of medicines, and provide support and backup pharmacology to physicians and their staffs.



  • 2010: Founded to economically triage consumer medication risks

  • 2004 to present: The PillHelp Company, LLC, Fort Myers, Florida
    CEO and Information Pharmacist. This medication therapy management service (MTMS) company was formed in 1995 and has since grown into a full-time practice. Strong documentation is a key feature. Involved in this process has been the design and construction of customized patient/client database management software, PillHelp Works®

  • 2001 to 2004: Harrington's Professional Pharmacy, Fort Myers, Florida
    Manager and Pharmacist

  • 2000 to 2001: Pharmacist, Eckard Drug, Fort Myers, Florida

  • 1995 to 1999: Rite Aid Pharmacies, pharmacist

  • 1988 to 1995: Mayo Regional Hospital, Dover-Foxcroft, Maine, Director of Pharmacy
      Primary achievements were:
    • Thorough upgrade of the pharmacy department
    • Chair of the Pharmacy and Therapeutics Committee, a position traditionally held by a physician member of the medical staff
    • Management of pharmacy staff personnel and overall pharmacy department activities
    • Interaction with other Department Heads and Administrator to insure effective forward progress
    • Budget proposals and implementation
    • Formulary proposals and management
    • Clinical consults
    • Clinical programs development
    • Presentation of In-Service seminars

  • 1984 to 1988: Wellby Super Drug, Dexter, Maine, pharmacist.
      Welby's was the chain that purchased Family Medicine Store. It was purchased shortly after by Rite-Aid.

  • 1975 to 1984: Family Medicine Store, Inc., Dexter, Owner, and Pharmacist

      Designed and built this clinically focused community pharmacy
      Its unique concept was presented in the October 1978 issue of "Pharmacy Times."
      It included comprehensive patient records and private discussion areas for patient / pharmacist consultations.
      Active physician consultations were a standard of care.

  • 1973 to 1975: Dexter Pharmacy, Dexter, Maine, pharmacist

    • Employed while attending college at clinical pharmacies in Boston and Waltham, Massachusetts; Kenmore Pharmacy and Beatty Brothers Pharmacy. As a student, I also worked at Wilson's Drug Store in Bath, Maine from 1971 to 1973.


    Doctor of Pharmacy degree obtained at Nova Southeastern University College of Pharmacy, Fort Lauderdale, Florida

    Educated at Massachusetts College of Pharmacy in Boston, Massachusetts, receiving a Bachelor of Science Degree specializing in Pharmacy, graduating with high academic standing, and accepted the Johnson & Johnson Award for Outstanding Business Achievement.

    Internship at Boston City Hospital, Boston, Massachusetts.

    Additional clinical rotation as a clinical pharmacologist at the Harvard Community Health Care Center in Boston, Massachusetts.

    Certification in Osteoporosis Management
    Nutrition and Hyperalimentation Certification from Harvard/Deaconess, Boston, Massachusetts
    Orthopedic and Circulation Appliance Certification

    Publications, Associations and Achievements

    2009 recipient of the American Pharmacists Association‘s Academy of Pharmacy Practice and Management (APhA-APPM) Merit Award

    PillHelp MTMS Practice and and PillHelp Works Software, American Pharmacist Association Journal, APhA Pharmacy Today, February 2007

    "So You Want Your Own MTM Practice" Florida Pharmacy Today, May 2008

    "The Plan" Florida Pharmacy Today, October 2008
    A detailed template for building an MTMS Business Plan

    “Independent MTM Pharmacist, Medication Therapy Management Services - Developing a practice as an Independent MTM Pharmacist, Module 11, APhA Pharmacy Today, November 2008

    American Pharmacists Association

    Florida Pharmacy Association: Executive Committee, Professional Affairs Council, Professional Affairs Council Chair 2008

    Florida Pharmacy Association's President's Award of Excellence, 2008

    Award for Most Innovative Pharmacy Practice for 2005 presented by the Florida Pharmacy Association

    Other Experience / Certifications

    Certified Immunization Administration

    Medication management services and education Assisted Living Centers and Independant Living Centers

    Served as a Board Member of Mayo Regional Hospital

    Conference Presentations:

    "Medication Therapy Management Services: Documentation"
    - Evaluation of evolving MTMS documentation models, incorporation of MTMS Core Standards into practice, understand value and impact of effective documentation, evaluation and selection of documentation tools. Florida Pharmacy Association Summer Meeting 2008

    "MTMS - Current State of Affairs: Reimbursement"
    - Nova Southeastern University, 2008 Fall Seminar

    "A Review of Cardiac Pharmacology"
    - wrote curriculum and presented this video seminar for satellite broadcast - Primedia, Dallas, Texas

    "Understanding Medication"
    - wrote curriculum and presented this 10 week course for adults

    "Pharmacology for Nurses"
    - wrote curriculum and presented this course for several semesters

    "New Model in Community Pharmacy"
    - a Continuing Education seminar for the Maine Pharmaceutical Association

    "Prescription Drug Use in School Children"
    - a seminar for teachers and administrators sponsored by the Maine Principals Association

    "Ophthalmology: Review of Pharmacology"
    - a seminar for the Maine State Optometric Association

    "Cardiovascular Medications"
    -pharmacist presenter at Mayo Regional Hospital's (Dover-Foxcroft, ME) Cardiac Rehabilitation Program

    Numerous other lectures and seminars have been presented to a variety of audiences on a wide range of topics.

    "PillHelp Protects ...
    Our pharmacists help consumers and physicians manage medications. Our services decrease risk and the financial impact of adverse events. We educate, support and enhance well-being."